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Our Commitment to Privacy

At we strive to help our customers protect their privacy while using our services. To protect your privacy, has instituted a number of policies that give you information and control.

Provides a link to this privacy statement on all pages that ask for personal information.

Will not store or release personal identifying information about you without first obtaining consent.

Will not knowingly collect or use personal identifying information from children younger than 13 without parental consent.

This privacy statement discloses our practices for the gathering and use of information from visitors to our own website, (, from people who register for services that we offer online. Registration information may be used in several ways:

To enable us to process, validate, and verify service requests.

To give our own website designers information that’s useful for developing new features and services that meet registrants’ needs.

To tailor the registrant’s experience on our site, showing them content we think might interest them or altering the content according to their preferences.

If you “opt out” we will not send you unsolicited advertising or direct mail, but if you choose to do so, you may provide us with information about your interests and allow us to contact you regarding products or services that may interest you. The “opt out” choices are made available during each individual registration process. We do use return e-mail addresses to answer the e-mail we receive, but such e-mail addresses are not used for any other purpose and are not shared with third parties. may share aggregate statistical information gathered from the registration process with advertisers, business partners, sponsors or other third parties, but none of them receive individual identifying information about you collected at our site. For example, we may tell an advertiser that X number of visitors visited a certain area on a website or that Y number of men and Z number of women filled out registration forms, but we would not disclose anything that would identify those individuals. We share this information only on an aggregate, anonymous basis and never on an individual basis. We do not merge or enhance information you give us with information obtained from third parties. In case you change your mind about information you have given us or if some of it has changed, we will endeavor to provide a way to correct, update or remove personal information you have given us. You can do this by following the opt-out procedures described below or by contacting us at

Cookies. The service uses cookies. We use cookies to deliver content specific to your interests, and to recognize you when you visit our site. Your browser offers so-called “cookies”, which–if you allow their use–store small amounts of data on your computer about your visit. Cookies assist us in tracking which of our features you like best. And when you re-visit, cookies enable us to customize our content according to your preferences. However, cookies tell us nothing about you personally unless you specifically give us additional information. We do not use cookies to identify, monitor or track any personally identifiable information. Our cookies in and of themselves do not contain any personally identifiable information about you. We do not merge or associate our cookie information with any personally identifiable information obtained by us or from third parties. You also have choices with respect to cookies. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. However, if you reject some or all cookies, your experience at our site and on other sites throughout the World Wide Web may not be complete. Some sites require cookies to function, such as those with e-commerce features. In addition, if you do not allow cookies, you will not be able to take advantage of personalized content delivery offered by us.

IP Addresses. An Internet Protocol (IP) address is a number assigned to your computer whenever you surf the Web. An Internet Service Provider randomly assigns the IP address at the time of dial-up. For other local area network (LAN) or cable modem users, the IP address may be permanently assigned to a particular computer or other device connected to the network. Anytime you connect to a site on the Internet, the computers communicating with each other exchange IP addresses. IP addresses can tell things like what part of the world you’re connecting from, or which Internet Service Provider you are using. We collect IP addresses for system administration and to report aggregate information. We may use your IP address to:

Help diagnose problems with our servers Administer our/your websites

Help identify your Internet Service Provider gather broad, anonymous information

We do not link IP addresses to anything personally identifiable, which means that a user’s computer session is logged, but the computer user remains anonymous. Some services we may offer, such as chat rooms or forums, may from time to time display the participant’s IP address along with the message poster’s user name (which may be real or fictional by choice).

Other Information We Gather. Through our technology, we also collect and accumulate other anonymous data that helps us understand and analyze the Internet experience of our visitors. For example, we accumulate visitor data relating to the type of browsers used, types of modems, modem speeds, operating system software (e.g. Windows 95 vs. 98), screen resolutions, color capabilities and JavaScript enabling. None of this information is personally identifiable and we only share this information in the aggregate, reflecting overall website or Internet usage trends.

Other Sites. This privacy policy applies only to Users of our site should be aware that through links they could be directed to other sites that we do not control. For example, if you click on a banner advertisement or on a search result or ranked site, the click takes you off the site and sends you to a site controlled and operated by a third party. These sites may send you cookies, collect your personal information or provide offensive content. has no control over the privacy policies or practices of these other sites, and is not responsible for the privacy practices or the content of websites to which we link, list, rank, or identify by means of a search. takes no responsibility for the products, services, policies, or actions of third parties or the content of third party Web sites. In addition, will not censor or edit the content of sites on the World Wide Web. We encourage you to be aware when you are leaving our sites and to read the privacy policies of each Web site you visit.

Security. Our site has physical, electronic, and managerial security measures in place to protect the loss, misuse and alteration of the information under our control. We use secure servers with encryption for certain transactions and confidential data. We maintain a firewall to protect data within our local area network and our servers are maintained in secured access, locked facilities. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems. You can report network abuse and any risk of security violations to us by e-mailing


Google AdWords

This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the Closet Factory website ( Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

Legal Disclosures of Information. EXCEPT UNDER THE FOLLOWING CIRCUMSTANCES, WILL NOT SHARE YOUR PERSONALLY IDENTIFIABLE INFORMATION WITH A THIRD PARTY WITHOUT YOUR PRIOR CONSENT. There are a limited number of situations where we may disclose your personal information to others without first receiving your consent: (1) when legally ordered to do so by a lawful subpoena or court order, (2) if you violate or breach an agreement with us, (3) if we believe conduct by you will harm the property or rights of or those of’s users, or (4) under exigent circumstances to protect the physical safety of, its employees, users, or the general public.

Your Acceptance. By using our site, you signify your agreement to the privacy policies described above. If you do not agree with our privacy policies, please do not use our site. Your continued use of our sites following posting of changes to these privacy policies means you accept those changes.

Questions. If you have any questions about this privacy statement, our online practices, or your dealings with our website, you can contact: Closet Factory E-mail:

Schedule a free design consultation with a designer.

Each of our custom closets is completely personalized and begins with a complimentary closet design appointment.

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What should I expect?
During the consultation you and your Closet Factory designer will discuss goals, desires, and budget, with the aim of designing a closet organization system that will:
  • Turn your dream into reality
  • Organize you efficiently
  • Create a space for everything
  • Maximize your space
  • Create optimum visibility
  • Preserve your personal items
  • Add value to your home
  • Harmonize with your décor