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  • Customer Service
     

    • From your initial request for a design consultation through the final installation, our network of Closet Factory owners and employees want you to be happy.

      They are all available for you to get all of your questions answered at each and

    • every step of the way.

      With 62 territories in the United States, your most direct line of communication is at your local Closet Factory location where everyone is dedicated to your complete satisfaction.

     

    How to Schedule an In-Home Design Consultation

    • You can request a free in-home design consultation by filling out our online signup form and someone at the location will call you back within 48 hours
    • to set your appointment. You may also contact the location by phone and receive live assistance during business hours Monday through Friday, 8AM – 5PM.

     

    How to Place an Order

    • Orders are placed with your designer or local Closet Factory office.  Because no two projects are alike, a design and quote on the project must first be
    • prepared by a Closet Factory designer. The design and quotation is based on the projects measurements, materials and features selected.

     

    How to Set an Installation Date

    • Installation dates are set at the local office and are generally arranged with you at the point of purchase.
    • If you require a “rush” job, please alert your designer at the onset of your consultation.
     
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We build every closet around your individual needs and desires. It all began over two decades ago when Closet Factory opened its doors in California; closets have since become a highly demanded product included in the home.  We engineered the industry's first truly custom closet, and our closet organization systems are state of the art, simply beautiful and entirely customizable. With the help of our designers, you can have a beautiful walk in closet design, reach in closet design or even a home office design.

We know your space is as unique as you are, and no one design will fit all your custom closet needs or requirements.  That is why Closet Factory closet organizers are the perfect organization for all of your closet needs. In addition to stylish custom closet designs our home office cabinetry, garage organization systems and entertainment centers have been a hit for over three decades.

So whether you're a client in Los Angeles or New York, you'll find the same high-grade materials, lifetime guarantee, professionally trained Designers, and excellent workmanship that defines Closet Factory as the industry standard for custom closets, custom home offices and custom closet organization systems for the home.