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What do you make besides closets?
We can organize any space in your home. Our products
include closets, home offices, entertainment centers,
garages, bookshelves, pantries and more! If you have
a space that needs help, we are the company to call. Back
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How much do your closets cost?
Because our closets are so customized, the cost depends
on what you choose. You are able to fully control the
cost to fit your budget. We are happy to send a Design
Consultant to your home for a free consultation. Once
your design is completed, we will be able to provide
you the total installed cost. Back To Top
How experienced are your designers?
Our Design Consultants are well-trained professionals.
In addition to their previous experience, they complete
a thorough Closet Factory designer training program
when they are hired. They also attend our continuous
training and review sessions during each month. They
are constantly updated with what is new and innovative. Back To Top
How long is the initial appointment?
A consultation with a Designer lasts usually 1 to 2
hours. During that time the Design Consultant will show
you all of our products, an actual model of a closet,
photographs of work that we have done and samples of
the materials and finishes. The Design Consultant will
take a complete inventory of the items you want to store
in that area and, working with you, design the perfect
system to meet your needs and desires. Back To Top
May I fax my designs and get a price quote?
Yes, you can fax your designs and we'll give you a quote.
However, it may be better if we send a Design Consultant
to your home to check your design and offer suggestions
that may improve it. This visit is without fee or obligation. Back To Top
Do you have financing available?
A variety of financing programs are available. Your
Design Consultant will provide full details. You may
select the one best for you. Back To Top
May I pay by credit card?
We accept all major credit cards including Visa, MasterCard,
American Express and Discover. You may also pay by personal
check, cash or choose one of our financing options. Back To Top
How long after the appointment can we get an installation?
The average time is 10 days to 2 weeks. Sometimes it
is longer if the project is more complex or if finishing
is required. However, if you are having a "closet
crisis" and need to have it done immediately, we
will do our best to install it sooner. Back To Top
Do you attach the unit to the wall?
Although our units are free-standing, we do attach our
closets to the wall. This allows us to use the wall,
instead of backing to provide the required structural
rigidity. Back To Top
How long will it take to install my system?
The average system can be installed in one day. Larger
orders may take longer. Our Installers are thoroughly
trained and courteous. When done, the unit will be clean
and ready to use. Back To Top
Do you go in before or after new carpeting is installed?
We can install our systems before or after the new carpet
is installed. It makes no difference in the functionality
or appearance. We can also install over your existing
carpet. Back To Top
What kind of wood do you use?
Because we are a truly custom manufacturer, we can use
any wood material. To insure the best result we prefer
a board material that is dimensionally stable and does
not warp or crack. We normally use industrial grade
particleboard as a substrate. The finish is melamine
or wood veneer.
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How does particleboard compare with solid wood?
Particleboard is one of the best substrates. Unlike
solid wood, it is dimensionally stable and does not
warp or crack. The surface is finished with wood veneer
or melamine in solid or wood tones. The resulting system
is both functional as well as beautiful. Back To Top
Do you put backing on your systems?
In closets backing is not needed for the structure or
support because our systems are attached to the wall.
If used, it is only for aesthetic purposes. Backing
hides any imperfections in the wall and eliminates the
need to paint the inside of the closet. Free-standing
systems, e.g. entertainment centers and offices, use
backing to provide structural rigidity. Backing is offered
in a number of colors and finishes to match your system. Back To Top
What is better, wooden or metal garment rods?
Metal rods are stronger and more durable than wood.
The best are chrome or brass plated oval rods, which
are specifically designed for custom closet applications.
Our rods are adjustable to accommodate clothes of any
style or length. Back To Top
How can I tell if a drawer is custom made?
Drawers should be designed to fit your needs to maximize
their usefulness and space in your closet. Closet Factory
makes drawers any width. This ensures that the drawers
are built around you and your specific needs. Back To Top
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